HelloDarlingVintage

★ Lovely Vintage Finds ★

HelloDarlingVintage is taking a short break

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Note from shop owner ★ Thank you for visiting our shop. You've found it temporarily closed while we take a break. If you have a question about an order or listed item just drop us a line. ★

Note from shop owner

Last updated on Aug 4, 2022

★ Thank you for visiting our shop. You've found it temporarily closed while we take a break. If you have a question about an order or listed item just drop us a line. ★

Mel & Heidi

Contact shop owner

Mel & Heidi

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About HelloDarlingVintage

Sales 119
On Etsy since 2010

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Hello darling!

Shop members

  • Mel & Heidi

    Owner, Designer, Curator

    We met at university in 1999 and have been friends ever since.

Shop policies

Last updated on May 19, 2022
Thank you for visiting Hello Darling! Vintage. We aim to bring you lovely vintage finds from Australia and around the world.

We endeavour to photograph and describe the condition of each piece as accurately as possible so that you know what to expect. If we're unsure of an item's age or other details, we research it as best we can and pass on our findings to you in the item description.

Vintage pieces are often pre-loved, and, as such, may show some wear-and-tear consistent with their age and use.

Every item of clothing and footwear arrives to your door ready-to-wear. Unless otherwise stated:
- Every item of clothing is washed in delicate wool/silk wash;
- Pure woollen coats and silk ties are always professionally dry-cleaned;
- Leather shoes are gently cleaned with quality polish.

If you have any questions, please don't hesitate to ask; we're very friendly and can't wait to hear from you :)

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

We accept the following methods of payment:

Domestic/Australian Customers
- Credit of Debit card
- PayPal
- Etsy Gift Card
- Direct electronic/bank transfer (EFTPOS)

International Customers
- Credit or debit card
- PayPal
- Etsy Gift Card

Simply select your preferred method of payment at checkout.

Please note, credit, debit and direct electronic/bank transfer is not immediate. Credit, debit and direct electronic/bank transfers can take one to two business days to clear. Your order will be dispatched when payment is cleared. Please keep this in mind for time-sensitive orders. Contact us with any questions.

Shipping

Destinations & Carrier
Unless otherwise stated, we ship worldwide from Newcastle, Australia, using standard Australia Post for domestic orders, or standard Airmail for international orders. Please see listings for specifics.
Please note that standard shipping does not include insurance or tracking.

Packaging
We package all items carefully in either padded postal bags or sturdy boxes.
Delicate items are wrapped in bubble-wrap for extra protection. In the spirit of recycling, wherever possible we reuse sturdy boxes and packing such as bubble-wrap or foam chips.

Shipping Cost
We charge only for the cost of packaging and shipping charged by Australia Post. We then convert this from AU dollars into US dollars using www.xe.com.

Tracking, Insurance and Confirmation
Unless otherwise stated, domestic and international orders ship via standard Australia Post and do not include tracking, insurance or delivery confirmation. This means that we can not locate a parcel while it is in transit.
Insurance and 'signed-for' post can be purchased at buyers request. Please convo us before placing your order to arrange this.

Multiple Items
We are happy to arrange shipping discounts for multiple items, please just ask.

Dispatch
We package carefully and post promptly. We usually dispatch within a couple of days of receiving your order. Normally, we take no longer than five working days to dispatch.
During busy shipping times (Christmas and New Year) or holiday times, parcels may take longer to dispatch. Thank you for your patience at these times. We will always let you know if there is a delay with dispatching your order.

Delivery
Domestic orders usually take from one to three working days to arrive. International orders usually take five to ten working days to arrive. However, please allow plenty of time for international orders (between 1-4 weeks), as it can take some time.
Orders to the USA can be subject to increased security checks, so your patience is appreciated.
During busy shipping times (Christmas and New Year) or during times of extreme weather, parcels may take longer to arrive. Thank you for your patience and understanding at this time.

Urgent Orders
If you would like to receive your order ASAP then please convo us with your request. Every attempt will be made to get the item to you on time but express delivery may be necessary, which is also available for an extra fee.

Customs
International customers please note, custom fees and import taxes may be applicable and payable by the purchaser, depending on your location.

Additional policies and FAQs

Check out Heidi's other shop for Good Will Bunting® heidiadnum.etsy.com